Lloyd's Story
Lloyd has worked in the communications and technology industry since 2013, but from early on he felt something wasn't quite right. Too often, especially for smaller businesses, support felt rushed, confusing, or inconsistent. Lloyd believed there had to be a better way, one built on clarity, honesty, and actually showing up for customers.
That belief is captured in the name Meraki. It's about putting care, thought, and personal commitment into the work, not treating technology as a box-ticking exercise or a transaction.
That mindset still defines how Meraki operates today. Lloyd continues to visit customers in person, no matter their size. He takes the time to understand how their business really works before making any recommendations. Whether it's a micro business or a national organisation, the approach never changes. Listen first, then deliver what actually fits.
People are just as central to Meraki as customers. Apprenticeships and opportunities for young talent sit at the heart of the business. Lloyd remembers being the youngest in the room earlier in his career and wanted to create a place where motivated, capable people are given the chance to learn, grow, and build something they're proud to be part of.
